House Rules

For happy cats and calm guests

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Our cats set the pace

Our cats may be playful, curious, sleepy, or quietly tucked away. We can't guarantee interaction, but we can promise their comfort always comes first.

House rules for the Cat Lounge

  • Please use inside voices
  • Don't chase, pick up, or disturb resting cats
  • Please don't feed the cats
  • Use café toys only
  • No flash photography

Let the cats come to you

Cats choose when and who they interact with. If a cat walks away or hides, please leave them in peace.

Resting zones

Please don't reach into beds, hideaways, shelves, or behind furniture. Those are the cats' quiet zones.

Health

If anyone has a fever, stomach bug, or a strong cough, please reschedule. Please use our cat-safe hand sanitiser on arrival and let your hands dry completely before entering the Cat Lounge.

Keeping it calm

If a child becomes overwhelmed or the cats need a break, we may pause or end the session early so everyone stays safe and comfortable.

Pets

Please leave your own pets at home. This helps keep the Cat Lounge calm and safe for our cats.

Cancellation

Free cancellation or reschedule up to 48 hours before your visit.